Passengers with flights to/from Caracas

06/10/2017

Aerolineas Argentinas informs that, due to operational reasons, it has deprogrammed its weekly flight that operated between Buenos Aires and Caracas.

Passengers without trip started:

- May request a 100% refund of their ticket value.

- Rerouting without charging fare difference, penalty, or issuance fee is authorized only for those passengers who wish to fly to/from Bogotá only with Aerolíneas Argentinas.

- Rerouting is allowed, except for the payment of the penalty and issuance fee, paying the corresponding fare difference.

- Passengers with Aerolíneas Plus tickets are authorized for the above listed cases.

Passengers with trip started:

- Refund of 50% of the fare paid will be allowed. If the passenger has an Aerolíneas Plus ticket, the miles for the unused flight segment will be refunded.

- Rerouting without charging fare difference, penalty, or issuance fee is authorized only for those passengers who wish to fly to/from Bogotá only with Aerolíneas Argentinas.

The Bogotá - Caracas leg and vice versa shall be borne by the passenger.

- Passengers with Aerolíneas Plus tickets are authorized for the above listed cases.

 

Clarifications:

 

The refund request must be made through the original issuance channel.

For tickets issued at aerolineas.com through the following link >>

For further information, passengers are requested to contact our Call Center.