Conditions

Conditions of Contract

1. As used in this contract "ticket" means this passenger ticket and baggage check, or this itinerary / receipt if applicable, in the case of an electronic ticket, of which these conditions and the notices form part, "carriage" is equivalent to "transportation", "carrier" means all air carriers that carry or undertake to carry the passenger or his baggage hereunder or perform any other service incidental to such air carriage, "electronic ticket" means the Itinerary / Receipt issued by or on behalf of Carrier, the Electronic Coupons and, if applicable, a boarding document. "Warsaw Convention" means the Convention for the unification of certain rules relating international Carriage by Air signed at Warsaw, on october 12th, 1929, or that Convention as amended by the Protocols of The Hague on Septermber 28th, 1955 and the Protocols of the Montreal 1, 2 and 4 in 1975, whichever may be applicable.
2. Carriage hereunder is subject to the rules and limitations relating to liability established by the Warsaw Convention unless such carriage is not "international carriage" as defined by that Convention.
3. To the extent not in confict with the foregoing, carriage and other services performed by each carrier are subject to: (I) provisions contained in this ticket, (II) applicable fare conditions, (III) carrier's conditions of carriage and related regulation which are made part hereof (and are available on application at the offices of carrier), except in transportations between a place in the United States or Canada or any place outside thereof to which rules in force in those countries apply. Substitute alternate carriers of aircraft, and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to change without notice. Carrier assumes no responsability for conections.
4. Carrier's name may be abbreviated in the ticket provided that the full name and its abbreviation being set forth in carrier's manuals, carriage conditions, regulations or timetables, address shall be the airport of departure shown opposit the first abbreviations of carrier's name in the ticket; the agreed stopping place are those places set forth in this ticket or as shown in the carrier's timetable as scheduled stopping places on the passenger's route; carriage to be performed hereunder by several succesive carriers is regarded as a single operation.
5. An air carrier issuing a ticket for carriage over the routes of another air carrier does so only as its Agent.
6. Any exclusion or limitation of liability of carrier inlcuded in this ticket shall apply to and be for the benefit of agents, employees and representatives of carrier and any person whose aircraft is used by carrier for carriage and its agents, employees and representatives.
7. Checked baggage will be delivered to bearer of the baggage check. In case of damage to baggage moving in international transportation, complaint must be made in writing to carrier forthwith after discovery of damage and, at the latest, within 7 days from receipt; in case of delay, complaint must be made within 21 days from the date the baggage was delivered. See tariffs or conditions of carriage regarding non-international transportation.
8. This ticket is valid for carriage for one year from date of issue, except as otherwise provided in this ticket, in carrier's tariff manuals, carriage conditions, or related regulations. Carrier may refuse transportation if the applicable fare has not be paid.
9. Carrier undertakes to use its best efforts to carry passenger and baggage with reasonable dispatch. Times shown in timetable or elsewhere are not guaranteed and form no part of this contact. Carrier may without notice substitute alternate carrier or aircraft, and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to change withour notice. Carrier assumes no responsability for connections.
10. Passenger shall comply with Government travel requirements, present exit, entry and other required documents and arrive at airport by time fixed by carrier or, if no time is fixed, early enough to complete departure procedures.
11. No agent, employeed or representative of carrier has authority to alter, modify or waive any provision of this contract.

Issued by Aerolineas Argentina S.A., member of IATA.

International Passengers, Notice of Baggage Liability Limitations

Liability for loss, delay, or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid. For most international travel (including domestic portions of international journeys) the liability limit is approximately US$ 9.07 per pound (US$ 20.00 per kilo) for checked baggage and US$ 400.00 per passenger for unchecked baggage. For travel wholly between US points, Federal rules require any limit on an airline baggage liability to be at least US$ 1,250.00 per passenger. Excess valuation may not be declared on certain types of articles. Some carriers assume no liability for fragile, valuable or perishable articles. Further information may be obtained from the carrier.

"Protocols of Montreal 1975"

Further to the notice and conditions of contract of this ticket this transportation could be subject to the provisions of the Montreal Protocols 1, 2 and 4 that establish a limitation of liability in case of death and personal injury up to SDR 16.600 and in case of transported baggage up to SDR 17 per kg.

Important

Every claim related to baggage should be made before leaving the airport in all cases and ratified within the time limit established by the Conditions of Contract, Paragraph 7, otherwise, the Company assumes it was received in due conditions.

Reservation Reconfirmation

Please reconfirm by phone your connecting or return reservation at least 72 hours before the departure of your flight. Failure to reconfirm a reservation will allow the Airline to make use of it.

On Departure

Passengers are kindly requested to report on time at the Airport of departure. Failure to report on time may imply charges, including the total loss of the amount paid for the ticket.
If you do not have reservations for continuing or return flight please contact our nearest reservation office.

Tax Notice

The price of the ticket includes the fare and it may or may not include the taxes on air transportation.
The payment of taxes that have not been paid at the moment of issuing the ticket, may be requested.

Reservation Cancelation Within 24 Hours of Purchase

For flights to and from the United States, you may cancel your reservation within 24 hours from the time of original booking for a full refund, so long as your reservation was made seven (7) days or more prior to your scheduled departure time. Timely cancellations may be made on Aerolineas Argentinas webpage (see Cancellation form under menu Booking and Service) or by calling 1-800-333-0276. Please note that if you cancel a portion of a roundtrip itinerary of which the price was conditioned upon the purchase of a roundtrip ticket, you will need to cancel the entire itinerary and rebook your ticket.
 

We kindly ask you to read carefully the Liability Limitations and Security Conditions regulating services rendered through the Web. Please contact us for further questions.
 

Liability Limitations

The information regarding services offered under this web site includes data originated internally or externally, which has been included in good faith.

However, Aerolíneas Argentinas S.A. and Austral Líneas Aéreas do not guarantee the accuracy of the information, since there could be errors, it could be incomplete or it could have undergone changes. It is advisable to verify or ratify the information communicating with us or our representatives. Aerolíneas Argentinas S.A. and Austral Líneas Aéreas reserve the right to modify the contents of this web site in whole or in part, with no prior notification.

Aerolíneas Argentinas S.A. y Austral Líneas Aéreas do not assume any responsibility for the contents of web sites of third parties accessible through its site; it also accepts no liability that may arise from the fraudulent use that could be made in any way by a third party of the web site of Aerolíneas Argentinas S.A. and Austral Líneas Aéreas.

Multiple reservations for one or more destinations on the same date or different dates are forbidden; therefore Aerolíneas Argentinas S.A. and Austral Líneas Aéreas reserve the right to cancel said reservations even when they are confirmed without obligation of notice to the passenger or whoever had made said reservations.

The transportation of passengers, baggage and cargo is subject to Air Transportation Terms applicable to the carrier. For Aerolíneas Argentinas S.A. and Austral Líneas Aéreas, the Terms can be obtained from any of their offices.

The material posted on this web site is property of Aerolíneas Argentinas S.A. and Austral Líneas Aéreas and therefore its reproduction and/or distribution without its express consent is forbidden.
 

Security Conditions

We know that security in sending personal information is a major concern for customers who use the Internet. Although Aerolíneas Argentinas S.A and Austral Líneas Aéreas request your credit card information only when you make a reservation, we wish to inform you that we have worked together with Amadeus to ensure that information cannot be accessed by a third party.

Security offered in this medium is provided through SLL(Secure Socket Label) technology, which is based on encoding communications produced between your personal computer and our server, thus preventing their interception.

Do not worry about not receiving any notice telling you that you are entering a "secure" mode, since this is because the design of the site uses frames that enable screen division into areas that can be independently updated.

If you want to verify that this is indeed a secure site, while on the RESERVAS (Reservations) page you can right click on the "Consultar" (Ask) image or "Ingresar" (Enter) and select "Abrir vínculo en una ventana nueva" (Open Link on a New Window). This will create a new window where only the reservation pages will be loaded and where you can see the lock and the correct URL with the prefix "https" on the upper address (secure mode).